Title: The relationship between organisational and leadership performance facilitated by culture and moderated by TQM

Authors: K. Soumya; K.P. Satish

Addresses: Production Engineering Department, Government Engineering College, APJ Abdul Kalam Technological University, Kerala, Thrissur-680009, India ' Government Engineering College, APJ Abdul Kalam Technological University, Kerala, Thrissur-680009, India

Abstract: An essential part of India's economic growth is the textile industry sector. The relationship of certain factors like role of leadership, organisational culture and TQM on the performance of this sector is an under researched area. This research investigates the effect of leadership and organisational culture on organisational performance, with organisational culture as a mediator along with TQM as a moderator in their relationships. A systematic survey questionnaire is used to gather data from 400 textile manufacturers and structural equation modelling is then used to evaluate the results. The results of the investigation showed that effective leadership has a great effect on organisational culture, and it does not have an impact on organisational performance. The effectiveness of an organisation is significantly improved by the organisational culture of a company which is also serving as a constructive mediator. TQM practices positively moderate the relationship between leadership and organisational performance.

Keywords: total quality management; TQM; organisational culture; organisational performance; leadership.

DOI: 10.1504/IJPQM.2025.144898

International Journal of Productivity and Quality Management, 2025 Vol.44 No.3, pp.279 - 303

Received: 12 Apr 2023
Accepted: 22 Apr 2023
Published online: 07 Mar 2025 *

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