Title: Investigating the influence of IT inaccessibility and social pressure on employees shadow cloud IT usage during the COVID-19 pandemic MCO period

Authors: Fowokemi Alaba Ogedengbe

Addresses: Tunku Puteri Intan Safinaz School of Accountancy, Universiti Utara Malaysia, 06010 UUM Sintok, Kedah, Malaysia

Abstract: The sudden massive reliance of organisations on cloud IT systems has led to increased shadow cloud IT systems usage among employees during the COVID-19 pandemic global lockdown. The purpose of this study is to empirically examine the correlation between organisational structural factors on employee's shadow cloud IT usage during the MCO period. This research follows the quantitative approach design. The respondents are employees, and data collection was carried out using the online survey method. Data analysis was carried out using SPSS and PLS-SEM. The result shows that IT inaccessibility and social pressure directly correlate with employee's shadow cloud IT usage as many employees lack access to official IT tools while working from home. The implication of this reflects that many organisations have a higher risk of information systems infiltration, increased exposure to security threats, and data breaches due to the increased employee interactions with shadow cloud IT systems.

Keywords: shadow cloud IT; strain theory; COVID-19 pandemic; movement control order; MCO; IT inaccessibility; social pressure; cloud information systems.

DOI: 10.1504/IJBIS.2024.143870

International Journal of Business Information Systems, 2024 Vol.47 No.4, pp.495 - 522

Received: 09 Jan 2021
Accepted: 13 May 2021
Published online: 12 Jan 2025 *

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