Title: Impact of workplace ostracism on voice behaviour in sustainable organisations: a mediated moderation model

Authors: Asma Nisar; Ghulam Abid; Saira Ahmed; Natasha Saman Elahi; Saira Farooqi

Addresses: School of Business Administration, National College of Business Administration & Economics, Lahore, Punjab, Pakistan; Kinnaird College for Women, Lahore, Punjab, Pakistan ' School of Business Administration, National College of Business Administration & Economics, Lahore, Punjab, Pakistan; Kinnaird College for Women, Lahore, Punjab, Pakistan ' Institute of Business & Management, University of Engineering & Technology, Lahore, Punjab, Pakistan ' School of Business Administration, National College of Business Administration & Economics, Lahore, Punjab, Pakistan ' Kinnaird College for Women, Lahore, Punjab, Pakistan

Abstract: Employee voice is the communication that is constructive and change oriented and which is planned to improve a problematic situation. Drawing on Conservation of Resources (COR) theory, our study investigates the direct influence of workplace ostracism on employee energy. Moreover, this study also examines the mediating impact of energy in between the relationship of ostracism and voice behaviour and the moderating impact of incivility among energy and voice behaviour. Data was collected in three waves covering a 2-month time period at regular intervals of three weeks from employees and their immediate supervisors working in public sector financial institutions. By employing the PROCESS macro developed by Hayes on the actual sample of 300 employees and 19 supervisors from different job functions, strong empirical support has been established for all the direct and indirect hypothesised relationships. Theoretical and practical implications alongside recommendations for further empirical research on voice behaviour have also been suggested.

Keywords: workplace ostracism; energy; incivility; voice behaviour; COR; conservation of resources.

DOI: 10.1504/EJIM.2025.143862

European Journal of International Management, 2025 Vol.25 No.2, pp.230 - 256

Received: 31 Dec 2019
Accepted: 19 May 2020
Published online: 12 Jan 2025 *

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