Title: Hybrid teaching of decision support systems in South Africa

Authors: Annette Van der Merwe

Addresses: School of Computer Science and Information Systems, North-West University, Potchefstroom 2531, South Africa

Abstract: The COVID-19 pandemic has led to a global shift from traditional face-to-face education to online learning. While online teaching has benefits such as flexibility and enhanced collaboration, it still faces challenges related to accessibility and equity. This study examines the transition from emergency online teaching of decision support systems to a hybrid approach in tertiary institutions in South Africa. A design-based research methodology was implemented by assessing the existing pedagogical content, developing an online course framework, and implementing, modifying and evaluating it in a new hybrid approach in an exit-level class of a bachelor's qualification. Temporal learning analysis was conducted to evaluate the effectiveness of the evolving educational approach over time. Key findings showed an improvement in student participation, a decrease in perceived dishonesty despite increased communication on social media, and a gradual improvement in academic performance. The study contributes to the evolving South African tertiary education environment by proving that mathematically based programs can be presented in a hybrid format despite economic and political differences.

Keywords: decision support systems; DSS; hybrid teaching and learning; individualised paper generation system; IPGS; temporal learning analytics; South Africa.

DOI: 10.1504/IJHES.2024.143674

International Journal of Higher Education and Sustainability, 2024 Vol.5 No.2, pp.138 - 154

Received: 03 May 2024
Accepted: 11 Aug 2024
Published online: 03 Jan 2025 *

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