Design in socio-technical system development: three angles in a common framework
by Pieter W.G. Bots
J. of Design Research (JDR), Vol. 5, No. 3, 2007

Abstract: Large-scale socio-technical systems, such as infrastructures for transport, energy and telecommunication, are not designed and then constructed according to plan. Rather, they develop over a long period of time as a result of countless changes. Nonetheless, most of these changes have been produced by design. Three types of designs – system design, decision process design, and institutional design – are identified as pertinent to large-scale socio-technical systems, and characterised by applying a generic conceptual framework to a fictitious case. This characterisation provides some insights into the variety of design problems that must be addressed in the context of socio-technical system development.

Online publication date: Tue, 14-Aug-2007

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