International Journal of Information Systems and Change Management (4 papers in press)
CAN INCIVILITY IMPEDE KNOWLEDGE SHARING BEHAVIOUR?
by Muhammad Farrukh
Abstract: The core aim of this research is to empirically investigate the impact of work place incivility on knowledge sharing behavior (KSB). Additionally, a mediating role of organizational support was also assessed.Data were collected with the help of pen and paper survey, and a total of 450 questionnaires were sent to the employees working in IT, and telecommunication industries, out of which 380 survey questionnaires were received back. Partial Least Square Structural equation modeling technique was used to test the developed hypotheses. Results of the statistical analysis showed that there is a significant relationship between Incivility and KSB and also revealed a significant mediation effect of POS. Several implication and contribution of the study are discussed. This study contributed to the theory by bonding two opposing poles of social Exchange Theory in one framework. Especially, the role of incivility and organizational support in knowledge sharing has not yet been investigated in one model.
Keywords: Incivility; Knowledge sharing Behaviour; Perceived Organizational Support.
How non-economic motivations affect electronic word-of-mouth: Evidence from Chinese social media
by Muhammad Sohaib, Peng Hui, Umair Akram, Zubair Akram, Muhammad Bilal
Abstract: This study investigated the effects of non-economic motivations and attitude on electronic word-of-mouth (eWOM), as well as whether the technology acceptance model (TAM) moderated eWOM in a social media context. The studys empirical model is based upon the theory of planned behaviour (TPB). The results indicated that altruism, reputation, reciprocity, and attitude have positive impacts on eWOM. The findings also revealed that TAM has a significant positive impact upon the relationship between attitude and eWOM. This research has implications, relevant to scholars and managers, which indicate that practitioners should encourage altruistic customers to write positive online reviews. Non-economic rewards, such as appreciation and free upgrades, provide motivation.
Keywords: eWOM; electronic word-of-mouth; TAM; technology acceptance model; theory of planned behaviour; TPB; non-economic motivations; social media; China; altruism; reputation; reciprocity; information systems.
Learn from failure as a change mechanism for enhancing work performance at hotel workplace: The role of leadership and psychological capital
by Chi-Min Wu, Tso-Jen Chen, Tsung-I Pai, Yuan-Duen Lee, Ting-Fei Chen
Abstract: At a time when positive organizational behavior is valued highly, the issue of how to enhance learning from failure to improve work performance has been the focus on the academic and practical fields of hospitality change management. Structural equation modeling was performed with 264 valid samples to validate the hypotheses proposed in the present study. The results show that shared leadership can positively affect psychological capital (PsyCap) and learning from failures. PsyCap can positively enhance the behavior of learning from failure, and simultaneously, learning from failure can also improve work performance. Specifically, PsyCap partially mediates the relationship between shared leadership and learning from failure. Future research recommendation and managerial implication are also offered.
Keywords: learning from failure; change management; shared leadership; psychological capital; work performance.
IT-based Entrepreneurship in Sharing Economy: The Mediating Role of Value Expectancy in Micro-entrepreneurs Passion and Persistence
by Xiaobei Liang, Jiang Jiang, Eldon Y. Li
Abstract: Sharing economy brings opportunities for a generation of micro-entrepreneurs. Through internet platforms such as Uber, micro-entrepreneurs give each other a lift and provide rental services. The current study investigates micro-entrepreneur related entrepreneurial passion, persistence and other variables. In addition, we examine the value expectancy as the important mediator. The results demonstrate that entrepreneurial passion has a significant impact on persistence. Further, perceived economic benefits and sustainability mediate the relationship between entrepreneurial passion and persistence. Entrepreneurs with entrepreneurial passion are, therefore, more likely than others to recognize economic and ecological values engendered by the sharing activities. This further promotes continuous sharing behaviors. This study provides a starting point for investigating the anticipatory mechanism through which passion energizes persistence in micro-entrepreneurship in sharing economy. Finally, theoretical and practical implications are discussed.
Keywords: Sharing economy; micro-entrepreneur; passion; value expectancy; persistence.