Title: The trinity of resilient organisation: aligning performance management with organisational culture and strategy formation
Authors: Tor Tangenes; Riana Steen
BI Norwegian Business School, Nydalsveien 37, 0484 Oslo, Norway
BI Norwegian Business School, Hesbygaten 5, 4014 Stavanger, Norway
Abstract: In this work, we argue that resilience, as the fundamental quality needed to prosper from significant change that disrupts an organisation's expected patterns of events, depends on the organisation's culture, strategy content and formation and performance management systems. Thus, it is thought-provoking that research in the field of performance management is largely disconnected from the adjoining fields of culture, strategy formation and safety management. By discussing features of and connections between organisational culture and strategy formation for resilient organisation, we provide a platform on which a performance management framework is developed. Vital in this respect is an organisation's ability to address the factual, potential, actual and critical. On the one hand, our work aspires to shed light on and bring research attention to the trinity of organisational culture, strategy formation and performance management. On the other, our suggested resilient performance management framework contributes to make the concept of resilience operational.
Keywords: resilience; organisation's culture; strategy content and formation; performance management systems.
Int. J. of Business Continuity and Risk Management, 2017 Vol.7, No.2, pp.127 - 150
Submission date: 16 Dec 2016
Date of acceptance: 15 Mar 2017
Available online: 17 Aug 2017