Title: E-government website security concerns and citizens' adoption

Authors: Izzat Alsmadi; Emad Abu-Shanab

Addresses: CIS Department, Yarmouk University, 21163, Jordan ' MIS Department, Yarmouk University, 21163, Jordan

Abstract: E-government websites are national websites that handle transactions between governments, citizens and businesses. They involve financial and informational transactions that are crucial and influence the level of trust between citizens and governments. This study utilised Rapid7 security and penetration testing tools to explore the vulnerabilities and exploits of major e-government websites in Jordan. Results indicated that most explored websites suffered from the existence of vulnerabilities open for possible attacks. In addition, all types of exploits and vulnerabilities exist within a short list of websites.

Keywords: website security; e-government websites; vulnerabilities; exploits; Jordan; electronic government; technology adoption; trust; citizen adoption.

DOI: 10.1504/EG.2016.078417

Electronic Government, an International Journal, 2016 Vol.12 No.3, pp.243 - 255

Received: 21 Jul 2015
Accepted: 12 Mar 2016
Published online: 16 Aug 2016 *

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