Title: The psychological role of human resources management for upholding learning in a team
Authors: Ravee Phoewhawm; Jiraporn Tangkittipaporn
Department of International Business Management, Rajamangkla University of Technology Lanna, 128 Huay Kaew Road, Tambol Changpuak Amphur Muang, Chiang Mai, 50300, Thailand
Division of Psychology, Chiang Mai University, 239 Huay Kaew Road, Muang District, Chiang Mai, 50200, Thailand
Abstract: When it comes to helping managerial team members to learn and work together as a collective unit on a consistent basis, human resources management needs to be an interactive facilitator in designing formats that allows the team to be motivated in utilising their capacity and capabilities as a comprehensive dynamic force. Structures should be coordinated for managerial team members to be held accountable for their decisions and actions, and to obtain the flow of information for the purpose of exchanging knowledge and ideas with a psychological sense of security. This work provides a psychological approach model for human resources management to sustain learning by utilising a study on a manufacturing company that was trying to get its managerial team to perform with the company's philosophy and mission. The work points out to the importance of human resources management in upholding assurance for the team to learn with a strong trust in the process.
Keywords: consensus; execution; human resource management; HRM; team learning; psychological security; management teams; teamwork; trust; manufacturing industry.
Int. J. of Human Resources Development and Management, 2015 Vol.15, No.1, pp.16 - 39
Date of acceptance: 18 Mar 2015
Available online: 17 Jun 2015