Title: Auditing model for the introduction of computerised maintenance management system
Author: María Carmen Carnero
Address: Technical School of Industrial Engineering, University of Castilla-La Mancha, Avda. Camilo José Cela, s/n, 13071 Ciudad Real, Spain
Abstract: Increases in competition, the introduction of advance manufacturing techniques and new production management systems have made maintenance an area of growing importance in organisations. To achieve efficient maintenance management it is necessary to have technical, economic and historical information about devices and facilities companies use computerised maintenance management systems (CMMS) for this purpose. However, there is a high risk of failure associated with the introduction of CMMSs, and a serious lack of objective models with which to control their introduction. This paper presents an innovative auditing model for the introduction of CMMSs using the fuzzy analytic hierarchy process. The auditing model offers a quantitative and qualitative assessment of the status of the introduction of a CMMS. It enables deficiencies in installation to be detected so that corrective actions can be taken, as part of a process of continuous improvement. The auditing model has been applied to a hospital.
Keywords: CMMS implementation; computerised maintenance management systems; auditing models; fuzzy AHP; FAHP; analytical hierarchy process; continuous improvement; hospitals; heathcare CMMS.
Int. J. of Data Science, 2015 Vol.1, No.1, pp.17 - 41
Available online: 19 Apr 2015