Title: Organisational culture in Indian organisations: an empirical study

Authors: Rakesh Kumar Agrawal, Archana Tyagi

Addresses: Institute of Management Technology, Ghaziabad, Uttar Pradesh, India. ' University of Business and International Studies Geneva, 6 Place Chevelu, Geneva CH-1201, Switzerland

Abstract: This paper explores the nature of organisational ethos prevalent in different sectors of Indian economy using the OCTAPACE profile. Analysis of data collected from employees of 16 different organisations belonging to consulting, manufacturing, services and IT/ITES sectors indicate that significant differences exist in the cultures of organisations in the different sectors. Authenticity and autonomy are more valued in consulting as compared to the manufacturing and services industries. Openness and confrontation are higher in the IT/ITES sectors, while collaboration is higher in the manufacturing sector. Private sectors have an open and a trusting culture as compared to the public sector. Results also reveal that employees who are professionally qualified rate confrontation, authenticity and autonomy higher than those who are not professionally qualified. However, no significant difference exists between males and females in their evaluation of organisational culture.

Keywords: organisational culture; India; OCTAPACE profiling; consultants; manufacturing industry; service industry; IT industry; ITES; information technology enabled services; professionally qualified employees; gender attitudes; private sector; public sector; authenticity; autonomy; openness; confrontation; collaboration.

DOI: 10.1504/IJICBM.2010.029529

International Journal of Indian Culture and Business Management, 2010 Vol.3 No.1, pp.68 - 87

Published online: 30 Nov 2009 *

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