Title: Customers, competition and compatibility: a new convergence shaping the Information Age
Author: James E. Olson
Address: Chairman and Chief Executive Officer, American Telephone and Telegraph Company, New York, NY, USA
Abstract: The technologies of telecommunications have already converged to the point where they can no longer be considered separate, according to the author, Chairman of AT&T. The demand and opportunities for the new services that can be offered using the new technologies should not now be held back by debate on standardization issues. The potential customers of the ''Information Age'' expect harmonization, compatibility, simplicity and competition in provision of services.
Keywords: telecommunications; computing; network services; information age; standardisation.
Int. J. of Technology Management, 1988 Vol.3, No.4, pp.375 - 380
Available online: 26 May 2009