Title: WQCOST: a web-based technique for quality cost management
Author: C. Sudhahar, R. Suresh Premil Kumar, V. Senthil, S.R. Devadasan, R. Murugesh
Marthandam College of Engineering and Technology, Kuttakuzhi, 629177, Tamil Nadu, India.
Annai Velankanni College of Engineering, Pottalkulam, 629401, Tamil Nadu, India.
Department of Mechanical Engineering, Coimbatore Institute of Technology, Coimbatore, 641014, Tamil Nadu, India.
Department of Production Engineering, PSG College of Technology, Coimbatore, 641004, Tamil Nadu, India.
Oppis Ready Foods, Civil Aerodrome (PO), Coimbatore, 641014, Tamil Nadu, India
Abstract: This paper reports a research work in which a model called Web-based Quality Costing (WQCOST) has been developed. WQCOST has been developed by integrating 'Prevention, Appraisal and Failure' (P-A-F) model of quality costing with web engineering utilities. Its functionality is described by presenting important screen outputs. The feedback on WQCOST, obtained from a group of practitioners, is also appraised. Their preliminary reactions indicated WQCOST's practical validity. The paper is concluded by indicating the type of future research required for disseminating the deployment of WQCOST.
Keywords: quality costing; P-A-F model; information technology; web-based engineering; TQM; total quality management.
Int. J. of Industrial and Systems Engineering, 2009 Vol.4, No.4, pp.388 - 406
Available online: 25 Mar 2009