Title: Managing role stress through emotional intelligence: a study of Indian medico professionals

Authors: Sanjay Kumar Singh, Shailendra Singh

Addresses: HRM Group, Institute of Management Technology, Ghaziabad 201001, Uttar Pradesh, India. ' HRM Group, Indian Institute of Management, Lucknow 226013, India

Abstract: The study was designed to investigate the relationship as well as the impact of Emotional Intelligence (EI) on to the perception of role stress of medical professionals in their organisational lives. It was conducted on a sample size of 312 medical professionals consisting of 174 male and 138 female doctors working for privately managed professional hospital organisations. The findings of the study indicate no significant difference in the level of EI and perceived role stress between genders, but significantly negative relationships of EI with organisational role stress for both the gender and the medical professionals as a whole. The study also found EI of both the gender and the medical professionals as a whole to predict significant amount of variance in the total variance in their perceived role stress. The findings of the study have been discussed and interpreted in the light of research findings of other researchers. The findings of the study have got important in academic as well as practical implications and that have been clearly stated. The authors hope that the findings of the study will provide much more respite to the HR professionals of hospital organisations in India to effectively manage the medical professionals.

Keywords: emotional intelligence; organisational role stress; medical professionals; healthcare; doctors; hospitals; gender; India.

DOI: 10.1504/IJICBM.2008.018619

International Journal of Indian Culture and Business Management, 2008 Vol.1 No.4, pp.377 - 396

Published online: 02 Jun 2008 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article