What really matters? Factors impacting international student satisfaction: the case of the UK Online publication date: Tue, 14-Dec-2021
by Rachael H. Merola; Robert J. Coelen; W.H.A. Hofman
International Journal of Management in Education (IJMIE), Vol. 16, No. 1, 2022
Abstract: This study explores how international student satisfaction is affected by certain aspects of the learning and living experience, including university reputation, size and proportion of international students, as well as student gender and stage of study. It draws on data from undergraduate international students enrolled in full time, on-site programs at 32 universities located in the UK that administered the International Student Barometer (ISB) in Fall 2017 (N = 11,652). Multi-level linear regression revealed that international student satisfaction was predicted by stage of study, the reputation of the university and the proportion of international students enrolled. Comments from the survey are used to better understand these findings. This study gives institutional leaders insight into what factors influence the international student experience, allowing them to better prepare for the challenges confronting international higher education today.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Management in Education (IJMIE):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook