Preparing for transformational change: a framework for assessing organisational change readiness
by Gayla S. Napier; David J. Amborski; Victoria Pesek
International Journal of Human Resources Development and Management (IJHRDM), Vol. 17, No. 1/2, 2017

Abstract: The organisation in this case, along with the collaboration of staff and a consulting partner, completed an organisational change readiness assessment in anticipation of an enterprise-wide system transformation. Preparation of people ahead of disruptive technology implementation provides a unique opportunity in any organisation. The subject of the case, a state-wide public sector entity, lacks an institutionalised change management culture and faces challenges consistent with many government organisations. The assessment methodology resulted in a significant amount of data that provided people, process, and cultural insight. The challenge facing the state is how to respond to the assessment as they plan for the technology project.

Online publication date: Wed, 19-Jul-2017

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