A three-layered framework for evaluating e-participation
by Simon Smith; Ann Macintosh; Jeremy Millard
International Journal of Electronic Governance (IJEG), Vol. 4, No. 4, 2011

Abstract: This paper presents a framework for evaluating e-participation, distinguishing between internal project components and external moderators and between front and back regions of e-participation from a governance perspective. It uses a three-layered impact assessment framework comprising outputs, outcomes and impacts and employs the notion of an intervention logic specifying types of actions necessary to initiate and manage participation processes. Its multi-layered and bounded character prompts evaluators to consider links to high-level policy goals, cultural factors and the chain of transformations which condition long-term impacts. We show how we populated the framework for the purposes of a study of European e-participation.

Online publication date: Tue, 27-Mar-2012

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