Agile approach as an answer to internal uncertainty: a case study in large-scale manufacturing
by Abdulkadir Özgen; Mehmet Gençer
International Journal of Manufacturing Technology and Management (IJMTM), Vol. 37, No. 5/6, 2023

Abstract: The success of agile product development in the software industry has attracted the attention of new product development (NPD) community. Agile approach has the potential to overcome the uncertainty that dominates today's business conditions. However, there is little research regarding the performance of agile practices, most of which were developed in the software industry, in other contexts. Through a case study methodology, we explore how agile practices address organisational uncertainty in a large-scale manufacturing firm. The study, based on semi-structured interviews, covers two NPD projects with a total of 12 sub-teams. Our results indicate that in a large organisation, internal sources of NPD uncertainty dominate external sources. The three factors in organisational uncertainties are interdependency, team volatility and distributed teams. Furthermore, we develop a model to explain how various agile practices can provide the NPD teams with capabilities to mitigate these organisational uncertainties.

Online publication date: Fri, 29-Sep-2023

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Manufacturing Technology and Management (IJMTM):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email