KiPN: a visual notation for knowledge-intensive processes Online publication date: Fri, 19-Jul-2019
by Joanne Manhães Netto; Tatiana Barboza; Fernanda Araujo Baião; Flavia Maria Santoro
International Journal of Business Process Integration and Management (IJBPIM), Vol. 9, No. 3, 2019
Abstract: Modelling knowledge-intensive processes (KiP) is not an easy task, due to their essential characteristics of being unstructured, based on social interactions, experience and intentions of the actors involved. The knowledge-intensive process ontology (KiPO) provides a structural conceptualisation for KiPs, precisely specifying all concepts and relations that are necessary to make a KiP explicit. However, KiPO does not provide a graphical notation, which is crucial for organisation managers, as well as process managers, modellers and executors. Some visual notations exist for the visual representation of KiP, but they miss at least one of these relevant features in the KiP representation. In this paper, we propose the knowledge-intensive process notation (KiPN), a notation for modelling KiP. KiPN is based on the principles of the theory of visual notations to develop the cognitive efficacy of a visual representation. The evaluation of KiPN indicates the cognitive effectiveness and perceived usefulness of KiPN.
Online publication date: Fri, 19-Jul-2019
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Process Integration and Management (IJBPIM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email email@example.com