Knowledge management for business intelligence measurement in an e-business system
by Stavros Valsamidis; Ioannis Kazanidis; Sotirios Kontogiannis; Giannoula Florou
International Journal of Electronic Business (IJEB), Vol. 13, No. 4, 2017

Abstract: Knowledge management (KM) can be defined as the set of activities involved in discovering, capturing, sharing and applying knowledge to enhance, and the strategic impact of knowledge. Business intelligence (BI) is the process of enhancing data into information and into knowledge, in the field of business. E-Business refers to any business that uses the internet and related technologies. This paper introduces the role of knowledge management, for BI providing the understanding of the application of KM with explaining the usefulness of knowledge sharing system for BI in the dynamic transformation of explicit knowledge and tacit knowledge in e-business system. Four indices and four metrics, applied innovatively for the first time in the field of e-business, provide capabilities for examining data with web usage analysis in an online store. Two techniques, the hierarchical ascendant classification (HAC) and the product classification algorithm (PCA) are applied with the aid of the aforementioned measures in this e-business system.

Online publication date: Fri, 25-Aug-2017

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Electronic Business (IJEB):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email