Reverse food logistics during the product life cycle Online publication date: Tue, 19-Aug-2014
by Ilias P. Vlachos
International Journal of Integrated Supply Management (IJISM), Vol. 9, No. 1/2, 2014
Abstract: This study aimed to examine reverse logistics across the food product life cycle. The literature review of reverse logistics factors in food industry produced a set of supply chain performance measures. Using a survey, questionnaires were sent to 200 practitioners with experience in food supply chain operations. In total, 48 usable questionnaires were returned, resulting in 24% response rate. The contribution of this study lies in extending the body of knowledge of reverse food logistics during product life cycle. It offers practical advice to manage reverse food logistics. Results indicate that customer expectations are more significant during the introduction and growth stages. The effectiveness of the return process in the introduction stage will determine the future of the product and companies need to manage quality problems effectively. The paper discusses managerial implications and offers recommendations for future research.
Online publication date: Tue, 19-Aug-2014
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Integrated Supply Management (IJISM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email firstname.lastname@example.org