Organisational knowledge management capability: a multi case study
by Abdullah Kammani; Hema Date; Nisar Hundewale
International Journal of Information Technology and Management (IJITM), Vol. 12, No. 3/4, 2013

Abstract: Literature concerning knowledge management (KM) and its effectiveness or capability does various attempts and discussion on concepts namely, explicit and tacit knowledge, knowledge work, knowledge worker, knowledge assets and knowledge infrastructure, etc., but none of the extant studies could elaborate the applicability of these components in an organisation to achieve a knowledge management capability from a real time perspective. So this research gap asks some important research question viz.: 1) What are the components of a KM capability in an organisation? 2) What are the characteristics of these components? 3) Which is the most important component of an organisational KM capability? These issues necessitate a multi-case study to explore the components and characteristics that influence the achievement of KM capability in a knowledge intensive firm. The results confirm the proposed model and suggest that KM capability is mandated in knowledge intensive firm, and its consequences can be classified in to two major types of outcome, such as 'immediate benefits' and 'final outcome'. Study implications, limitations and suggestions for future research are also discussed.

Online publication date: Tue, 11-Jun-2013

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Information Technology and Management (IJITM):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?


Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com