Teaching and the transmutation of emotions
by Marco Trentini
International Journal of Work Organisation and Emotion (IJWOE), Vol. 5, No. 2, 2012

Abstract: The key feature of the concept of emotional labour is the commodification of emotions. Teaching requires a substantial amount of emotional labour due to the introduction into schools of a culture focused on the customer and the effort to improve learning by acting on the relationship of the teachers with the pupils/students and their parents. Emotional labour helps to rebalance a relationship characterised by a loss of teachers' power and status, which fuels a crisis of trust and can negatively affect their task performance.

Online publication date: Thu, 27-Nov-2014

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