Intention to use mobile wallets: an application of the technology acceptance model
by Rishabh Shekhar; Uma Pricilda Jaidev
International Journal of Applied Management Science (IJAMS), Vol. 14, No. 3, 2022

Abstract: The research aim is to determine the factors influencing the mobile wallet adoption. Constructs namely personal innovativeness, perceived enjoyment, and perceived self-efficacy were included in the technology acceptance model. The effect of the personal innovativeness, perceived enjoyment, perceived usefulness, perceived ease of use, and attitude towards using were examined. Age, gender, usage, and experience were introduced as the moderating variables in the model. The mediating effect of perceived usefulness was also studied using the procedure specified by Baron and Kenny in 1986. The findings of this study revealed that personal innovativeness, perceived enjoyment is associated with the perceived ease of use, perceived enjoyment and perceived ease of use was found to influence perceived usefulness. Attitude towards using is influenced by Perceived usefulness and Perceived ease of use. Behavioural intention is influenced by attitude towards using. The moderating effects of age, gender and experience were not significant. Theoretical, practical implications and future research directions are discussed.

Online publication date: Wed, 31-Aug-2022

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Applied Management Science (IJAMS):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email