A Delphi-based study on the innovation practices in the Albanian financial sector
by Amali Çipi; Enida Pulaj
International Journal of Information Technology and Management (IJITM), Vol. 19, No. 1, 2020

Abstract: Based on an application of the Delphi technique, this paper aims to analyse the current situation of innovation practices in Albania, based on an application of the Delphi technique to a panel of Albanian financial institutions executives. Despite the short life of most of the financial companies in the Albanian trade market, results show that executives have a relatively good level of knowledge regarding the benefits of the innovation approach to the firm, but there is a lack of some innovation types used by their companies. Furthermore, there is a low level of investment amount to be spent in innovation, indicating a non-possibility to create new products or processes and thus not having the possibility to be a leader and create better promise for the company growth. Government is advised to consider innovation as a mediating factor to achieve better business performance and thus helping and promoting sustainable macroeconomic growth.

Online publication date: Thu, 16-Jan-2020

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