Modelling the environmental impact of omni-channel purchasing in the apparel industry: the role of logistics
by Maria Giuffrida; Riccardo Mangiaracina; Giovanni Miragliotta; Sara Perotti; Angela Tumino
International Journal of Logistics Systems and Management (IJLSM), Vol. 34, No. 4, 2019

Abstract: This paper addresses an identified need of quantitative models in the rising field of omni-channel (OC) purchasing sustainability. It contributes with a detailed assessment of the environmental impact of two processes, click and collect (C&C) and mobile shopping in store (MSiS), highlighting the weight of logistics activities. An activity-based model is developed and applied to a base case, that best represents the average purchasing process in the apparel industry, considering both the retailer's and the customer's perspectives. Sensitivity analyses are performed as well. Results show that MSiS is less sustainable than C&C, mainly due to the heavier impact of transport. For both configurations, the most critical parameter is the distance between the customer house and the store, whereas the customer profile and the location of the customer house (urban vs. extra-urban area) are additional significant factors for MSiS. The results of this study are also compared to previous research in the field of e-commerce environmental sustainability.

Online publication date: Mon, 04-Nov-2019

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Logistics Systems and Management (IJLSM):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email