Linking IT to supply chain agility: does knowledge management make a difference in SMEs?
by Alireza Shiranifar; Mohamadhossein Rahmati; Farbod Jafari
International Journal of Logistics Systems and Management (IJLSM), Vol. 34, No. 1, 2019

Abstract: The purpose of this paper is to examine how information technology (IT) and knowledge management affect supply chain agility in a small and medium-sized enterprises (SMEs) context. Drawing on SMEs, this study hypothesises and tests the relationship between IT and knowledge management and supply chain agility. Partial least squares-structural equation modelling (PLS-SEM) is performed to test the relationship between the research variables. The results obtained from SEM reveal that IT positively affects knowledge management. The results also indicate that knowledge management and IT significantly affect the dimensions of supply chain agility (demand response, customer responsiveness and joint planning).

Online publication date: Thu, 05-Sep-2019

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