Article Comments

Contributions from readers on our articles are very welcome. This form will let us retrieve the current data in the database and allows us to consider your comments.

The relationships among overall service quality, customer satisfaction and customer loyalty in library services
Tohid Kachwala; Dinesh Panchal; Aditya Bali
International Journal of Productivity and Quality Management (IJPQM), 2021 Vol.33 No.2, pp.198 - 217
20 - 19 =

Thank you for your feedback.