Title: A comparative assessment of AACSB and CMMI-SVC quality models

Authors: Goutam Kumar Kundu

Addresses: VIT Business School, VIT University, Vellore, 632014, India

Abstract: The purpose of this paper is to compare and contrast the Association to Advance Collegiate Schools of Business (AACSB) and capability maturity model integration (CMMI) for services (CMMI-SVC) quality models in the context of business school environment, with the specific focus on their similarities and differences. The researcher compares and contrasts AACSB and CMMI-SVC, two prevalent but different quality models based on few high-level dimensions. For this comparison, the researcher reviews the relevant literature, including published quality standards on the two models. The paper concludes that both the quality models have their merits and demerits. AACSB may be able to take some elements from CMMI-SVC to strengthen its accreditation process. This study is a conceptual one without empirical data; it is a limitation. In the future, the researcher intends to develop the actual mapping of CMM-SVC's process areas and practices with AACSB's standards and their requirements.

Keywords: Association to Advance Collegiate Schools of Business; AACSB; CMMI-SVC; quality model; business school; accreditation.

DOI: 10.1504/IJMCP.2019.099325

International Journal of Management Concepts and Philosophy, 2019 Vol.12 No.2, pp.150 - 167

Received: 22 Jan 2018
Accepted: 21 Nov 2018
Published online: 26 Apr 2019 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article