Title: Evaluating the effect of organisational practices on work effectiveness of employees

Authors: Ajinkya S. Joshi; Vinayak S. Deshpande; Padmakar J. Pawar

Addresses: K.K. Wagh Institute of Engineering Education and Research, Panchavati, Nashik – 422 003, India ' Department of Business Management, Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur – 440 010, India ' Production Engineering Department, K.K. Wagh Institute of Engineering Education and Research, Panchavati, Nashik – 422 003, India

Abstract: This is a case study to identify most significant organisational practices determining the work effectiveness of the employees of a government undertaking, Maharashtra Housing and Area Development Authority (MHADA) India. Four key elements influencing the work effectiveness were mapped with the organisational practices employed by MHADA. The average value of employee responses was used to prepare a matrix. Data were collected from 148 officers and clerical staff of seven regional boards of MHADA selected on a random basis. The data were analysed using two multiple criteria decision-making (MCDM) techniques namely PROMETHEE and TOPSIS. Results obtained by PROMETHEE appear to be more logical. Results indicate e-tender system as the most significant practice influencing the work effectiveness closely followed by process standardisation. The outcome of this study will be helpful for the organisation to develop an appropriate strategy for employees of every board.

Keywords: organisational practices; e-governance practices; process standardisation; government undertaking; multiple criteria decision making; MCDM; work effectiveness; TOPSIS; PROMETHEE; India.

DOI: 10.1504/IJMCP.2019.099320

International Journal of Management Concepts and Philosophy, 2019 Vol.12 No.2, pp.133 - 149

Received: 28 Jan 2018
Accepted: 21 Nov 2018
Published online: 26 Apr 2019 *

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