Title: Knowledge management key factors: an empirical research on small and medium-sized enterprises in Indonesia

Authors: Didi Sundiman; Chien Hsing Wu; Andi Mursidi; Surya Budi Putra Johan; Asmara Indahingwati

Addresses: Department of Management, Universal University, Sei Panas, Batam, Indonesia ' Department of Information Management, National University of Kaohsiung, Nanzih District, 81148, Kaohsiung, Taiwan ' Higher School of Teacher Training and Education Singkawang, STKIP Singkawang, Singkawang, Kalimantan Barat, Indonesia ' Industrial Engineering Department, Universal University, Sei Panas, Batam, Indonesia ' Sekolah Tinggi Ilmu Ekonomi Indonesia, STIESIA Surabaya, Surabaya, 60118, Indonesia

Abstract: The purpose of this paper is to explore the key factor that affects knowledge management (KM) process on small medium-sized enterprise (SME) formed in developing countries SMEs that have very diverse cultures backgrounds. This paper undertakes a principle component analysis with oblimin rotation conducted to identify the key factors within the scales used. Five components were extracted in combination explained 72.27% of variance. Therefore, component 1 named knowledge-preneur leadership; component 2 - techno-preneur Harmony; component 3 - organisational K-partnership; component 4 - knowledge-preneur employee; and component 5 - socialisation palisade. This study also shows the importance of education level.

Keywords: knowledge management; KM; small medium-sized enterprise; SME; small business; Indonesia; KM key factors.

DOI: 10.1504/IJBSR.2019.098650

International Journal of Business and Systems Research, 2019 Vol.13 No.2, pp.139 - 161

Available online: 22 Jan 2019 *

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