Title: Study of e-governance implementation: a literature review using classification approach
Authors: Monika Singh; Ganesh Prasad Sahu
Addresses: Motilal Nehru National Institute of Technology Allahabad, SMS, MNNIT Allahabad, Uttar Pradesh – 211004, India ' Motilal Nehru National Institute of Technology Allahabad, SMS, MNNIT Allahabad, Uttar Pradesh – 211004, India
Abstract: In this paper, a literature review in the area of electronic governance (e-governance) using classification approach is presented. The result shows that a cumulative volume of e-governance study has been accompanied for a diverse range of areas. The classification approach resulted in five numbers of sub-areas of e-government. The sub-areas are: (1) Awareness, (2) Literacy level, (3) Users' acceptability, (4) Legal and (5) Digitalisation. Analysis of available research papers is carried out and the research gaps are identified. A wide-ranging list of references is presented. This literature review is envisioned to deliver impetus in research and help to simulate further concern.
Keywords: e-governance; e-government; ICT; information and communication technology; e-governance implementation; e-governance classification.
International Journal of Electronic Governance, 2018 Vol.10 No.3, pp.237 - 260
Accepted: 19 Oct 2017
Published online: 05 Nov 2018 *