Authors: Brian J. Galli; Mohamad Amin Kaviani
Addresses: School of Computer Science, Innovation, and Management Engineering, Long Island University, Brookville, New York, USA ' Young Researchers and Elite Club, Shiraz Branch, Islamic Azad University, Shiraz, Iran
Abstract: This paper utilises an empirically validated team model to evaluate a real organisation's team effectiveness and efficiency issues. It provides recommendations to improve these deficiencies. The integrated model of teamwork (IMT) is used to evaluate performance effectiveness of a Navy Missile Requirements Engineering (NMRE) team in the USA. While the team performs at a satisfactory level, they face obstacles involving structure, member knowledge, skills, and abilities (KSAs); communication; conflict resolution; coordination and collaboration; member motivation; member training; team cohesion and potency; and team learning. Finally, the IMT model led to recommendation development. An implementation plan was developed for the organisational level. The NMRE team should utilise it to resolve key problems identified in the team.
Keywords: team effectiveness; integrated model of teamwork; IMT; team dynamics; leadership; military application.
International Journal of Business and Systems Research, 2018 Vol.12 No.4, pp.411 - 440
Received: 25 Feb 2017
Accepted: 25 Apr 2017
Published online: 11 Jun 2018 *