Title: Framing success: the Netherlands railways experience

Authors: Mohammad Rajabalinejad; Leo A.M. Van Dongen

Addresses: Faculty of Engineering Technology, University of Twente, P.O. Box 217, 7500 AE Enschede, The Netherlands ' Faculty of Engineering Technology, University of Twente, P.O. Box 217, 7500 AE Enschede, The Netherlands

Abstract: Here we introduce the success framework, an integral view on the critical success factors to accommodate flexibilities required for tacking with the dynamism of rail industry both technically and organisationally. The success framework adapts two basic strategies that contribute to success. First, a clear set of objectives across the stakeholders. Second, cooperation and co-creation of values for achieving the objectives. We propose an integral approach for identification and accomplishment of the critical success factors. The application of the framework is further explained through a case study.

Keywords: critical success factor; CSF; success framework; railway; Netherlands.

DOI: 10.1504/IJSSE.2018.094564

International Journal of System of Systems Engineering, 2018 Vol.8 No.4, pp.313 - 329

Received: 03 Oct 2017
Accepted: 12 Feb 2018

Published online: 31 Aug 2018 *

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