Title: Supply chain performance measurement: a systematic literature review

Authors: Mariana Guersola; Edson Pinheiro De Lima; Maria Teresinha Arns Steiner

Addresses: Polytechnic School, Industrial and Systems Engineering Graduate Program, Pontifical Catholic University of Parana, Rua Imaculada Conceição, 1155, Curitiba, Brazil ' Polytechnic School, Industrial and Systems Engineering Graduate Program, Pontifical Catholic University of Parana, Rua Imaculada Conceição, 1155, Curitiba, Brazil ' Polytechnic School, Industrial and Systems Engineering Graduate Program, Pontifical Catholic University of Parana, Rua Imaculada Conceição, 1155, Curitiba, Brazil

Abstract: Through a structured overview of the literature, this paper provides an update and maps the current state of research involving the supply chain performance measurement and management. The results can be used as guidance for future studies. The main research limitations are related to the selected scientific databases, document types and search terms, which can exclude papers that could be pertinent. The findings show that the field of research is still very immature. The reviewed publications are from journals from various areas and researchers from several countries, which shows the breadth of interest in the topic and its importance. Many papers conducted studies to identify the issues involved in supply chain performance measurement and management, and to propose frameworks to solve them, but few studies have been made about effective applications of these proposals. Content analysis covers the most addressed approaches used for the performance measurement and management.

Keywords: performance measurement; performance management; supply chain; supply chain management; systematic literature review; fuzzy logic; supply chain operations reference; SCOR; balanced scorecard; BSC; analytic hierarchy process; AHP; data envelopment analysis; DEA.

DOI: 10.1504/IJLSM.2018.094193

International Journal of Logistics Systems and Management, 2018 Vol.31 No.1, pp.109 - 131

Received: 13 Sep 2016
Accepted: 01 Apr 2017
Published online: 22 Aug 2018 *

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