Title: A hybrid fuzzy MCDM approach based on fuzzy revised DEMATEL and ANP to evaluate fleet maintenance management

Authors: Abdelaziz El Kfita; Omar Drissi-Kaitouni

Addresses: EMISYS Research Team, Engineering 3S Research Center, Mohammadia Engineering School, Mohammed V University in Rabat, Av.Ibn Sina, B.P. 765 Agdal, Rabat, Morocco ' EMISYS Research Team, Engineering 3S Research Center, Mohammadia Engineering School, Mohammed V University in Rabat, Av.Ibn Sina, B.P. 765 Agdal, Rabat, Morocco

Abstract: This study shows to the importance of maintenance management to increase the vehicles fleet availability. In reality there are several factors related to the maintenance process and procedures, maintenance outsourcing, spare parts, fleet size, age and environment having a direct and indirect influence with varying degrees affecting fleet management. In this sense two methods have been combined: fuzzy revised DEMATEL and analytic network process (ANP), to evaluate the levels of interdependence as well as relative weight of selected factors and then a model was proposed with five dimensions and their relative weights were calculated. This proposed approach has been implemented in public administration as a strategic decision support. Following this study the result shows that, Outsourced Maintenance Providers dimension is the weighted factor affecting maintenance service. By contrast, the lowest weight factors were Procedures and Technical Skills.

Keywords: fuzzy revised-DEMATEL; analytic network process; ANP; fuzzy set theory; fleet maintenance management.

DOI: 10.1504/IJAMS.2018.093785

International Journal of Applied Management Science, 2018 Vol.10 No.3, pp.217 - 246

Received: 07 Nov 2016
Accepted: 20 Jun 2017
Published online: 06 Aug 2018 *

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