Title: Role ambiguity, job interdependence, trust and horizontal-flexible design affecting job satisfaction

Authors: Sangeeta Sahu; Avinash D. Pathardikar

Addresses: Department of Business Administration, University of Lucknow, Lucknow, (UP), India ' Department of HRD, Faculty of Management Studies, VBS Purvanchal University, Jaunpur, (UP), India

Abstract: This paper investigates how role ambiguity, job interdependence, trust, and horizontal-flexible design at the workplace affect job satisfaction. The study is focused on full-time employees of a manufacturing organisation in India. Results show the relation of these variables with job satisfaction. Path analysis was used to find the relationship between the constructs. Job characteristics like role ambiguity, job interdependence, trust, and horizontal-flexible design predict job satisfaction. Literature on work design and organisation behaviour highlight that attrition among the employees is affected by satisfaction of employees with the working conditions. The findings add to past knowledge on the factors influencing job satisfaction and open avenues for understanding attrition. An implication on HR interventions for the practitioners is discussed.

Keywords: job satisfaction; role ambiguity; job interdependence; trust; work design.

DOI: 10.1504/IJHRDM.2018.093441

International Journal of Human Resources Development and Management, 2018 Vol.18 No.3/4, pp.282 - 296

Accepted: 03 Aug 2016
Published online: 26 Jul 2018 *

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