Authors: Marcelo Enrique Conti; Marco Arcuri; Cristina Simone
Addresses: Department of Management, Sapienza University of Rome, Via del Castro Laurenziano, 9 – 00161 Rome, Italy ' ASSIREP, Via Flaminia, 964 – 00189 Rome, Italy ' Department of Management, Sapienza University of Rome, Via del Castro Laurenziano, 9 – 00161 Rome, Italy
Abstract: In organisational terms, conflict is not necessarily associated with negative feelings: if well-managed, in fact, it can play an irreplaceable role in people's and teams' development in terms of personal energy, commitment, engagement and creativity. Given this 'subjective' nature, the careful setting of an appropriate management style is a central point in ensuring health and wellbeing of the people within the team. Aiming to contribute in this direction and after an analysis around conflict and team management main issues, the paper focuses on team leaders' social intelligence as an unavoidable lever in moderating conflict and transforming it into an opportunity for pushing creativity and socio-organisational wellbeing.
Keywords: wellbeing; team leader; social intelligence; teamworking; conflict.
International Journal of Environment and Health, 2018 Vol.9 No.2, pp.151 - 168
Received: 14 Feb 2018
Accepted: 11 Mar 2018
Published online: 25 Jun 2018 *