Title: Towards improving shift leaders' information management in intensive care units: developing and testing a model for a management information system

Authors: Laura-Maria Peltonen; Heljä Lundgrén-Laine; Sanna Salanterä

Addresses: Department of Nursing Science, University of Turku, 20014 University of Turku, Finland; Turku University Hospital, Kiinamyllynkatu 4-8, P.O. Box 52, 20521 Turku, Finland ' Department of Nursing Science, University of Turku, 20014 University of Turku, Finland; Turku University Hospital, Kiinamyllynkatu 4-8, P.O. Box 52, 20521 Turku, Finland ' Department of Nursing Science, University of Turku, 20014 University of Turku, Finland; Turku University Hospital, Kiinamyllynkatu 4-8, P.O. Box 52, 20521 Turku, Finland

Abstract: Intensive care unit (ICU) shift leaders expend much effort to seek important information as it is scattered and must be collected manually. The aims of this study were: 1) to explore ICU shift leaders' information management; 2) to test a model of a management information system, which was developed based on the shift leaders' needs. Data were collected with a survey (n = 20) and interviews (n = 15) to explore the shift leaders' information needs and the sources of important information. Based on these findings, a model for a management information system was developed and tested with six informants. Data were collected in Finland and in New Zealand. The findings showed that the shift leaders wanted an information system that can be used as a tool which provides a real-time overview of the unit's situation and available resources, and which can be used for planning, resource allocation and communicating information.

Keywords: information management; information system development; intensive care; management information system; nursing; shift leader.

DOI: 10.1504/IJTMCP.2017.091935

International Journal of Telemedicine and Clinical Practices, 2017 Vol.2 No.4, pp.343 - 361

Received: 05 Jun 2017
Accepted: 17 Nov 2017
Published online: 21 May 2018 *

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