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Title: To investigate the critical risk criteria of business continuity management by using analytical hierarchy process

Authors: Swati Mishra; Rakesh D. Raut; Balkrishna E. Narkhede; Bhaskar B. Gardas; Pragati Priyadarshinee

Addresses: Disaster Management Institute, Paryavaran Parisar, E-5, Arera Colony, PB No. 563 Bhopal-462016, MP, India ' Operations and Supply Chain Management, National Institute of Industrial Engineering (NITIE), Room No. 211, Administration Building, 2nd Floor, Vihar Lake, Mumbai – 87, India ' Department of Industrial Engineering, National Institute of Industrial Engineering (NITIE), Vihar Lake, Mumbai – 400087, India ' Mechanical Engineering Department, M.H. Saboo Siddik College of Engineering, New Nagpada, Byculla, Mumbai, Maharashtra 400008, India ' National Institute of Industrial Engineering (NITIE), Room No. 342, Hostel No. 3, Vihar Lake, Mumbai – 400087, India

Abstract: Business continuity management (BCM) is a management process which is practised to counteract the negative impacts of possible threats to the continuity of organisational activities. This paper provides the criteria that contribute to the risk amplification for the disruption of business. Over the last two decades, global concerns have emerged due to natural disasters, and human-made disasters, which are also responsible for the business interruption. The purpose of this paper is to investigate the critical risk criteria of business continuity management/process and their potential impact on the businesses as well as their supply chain. Six criteria and 28 sub-criteria were selected from the literature review, and views of experts' (academicians, and industry practitioners), and an AHP methodology has been adopted to rank the same. A criteria namely 'organisational and management risk (OMR)' and a sub-criteria namely 'management policies failure' were found to be the most significant. These research findings are intended to help the decision and policy makers in understanding the significance of critical risk criteria and for the formulation of effective policies and strategies for their elimination.

Keywords: business continuity management; BCM; business continuity plan; BCP; MCDM; analytical hierarchy process; AHP; critical risk criteria; supply chain management.

DOI: 10.1504/IJMCP.2018.090415

International Journal of Management Concepts and Philosophy, 2018 Vol.11 No.1, pp.94 - 115

Available online: 07 Mar 2018 *

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