Title: Sector prioritisation in Rabat region for emergency management

Authors: Meryam Benabdouallah; Chakib Bojji; Othmane El Yaakoubi

Addresses: Doctoral Center of Sciences and Engineer Technologies, Normal Superior School of Technical Education/ Ecole Normale Supérieure de l'Enseignement Technique (ENSET), Mohamed V University in Rabat, Rabat, 10100, Morocco ' Doctoral Center of Sciences and Engineer Technologies, Normal Superior School of Technical Education/ Ecole Normale Supérieure de l'Enseignement Technique (ENSET), Mohamed V University in Rabat, Rabat, 10100, Morocco ' Ecole Supérieure des Sciences et Technologies de l'Ingénieur ESSTI, Rabat, 10090, Morocco

Abstract: Setting priorities of sectors in an emergency intervention is an important unit to improve the healthcare management of a city. The goal of this paper is to prioritise sectors in Rabat region of Morocco when two or more emergency calls are received in call centres of hospitals using the analytical hierarchy process (AHP). This prioritisation is based on social, demographic and proximity criteria that lead to rank the 10 sectors of the region. The paper shows that the proposed AHP methodology is consistent and allows a real ranking of Rabat sectors.

Keywords: emergency service; AHP; analytical hierarchy process; hospital logistics; prioritisation; sector.

DOI: 10.1504/IJEM.2018.089185

International Journal of Emergency Management, 2018 Vol.14 No.1, pp.1 - 22

Received: 07 Nov 2016
Accepted: 20 Feb 2017

Published online: 01 Jan 2018 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article