Authors: Ute Vanini; Dennis Van Liempd
Addresses: University of Applied Sciences Kiel, Department of Business Management, Sokratesplatz 2, 24149 Kiel, Germany ' University of Southern Denmark, Department of Entrepreneurship and Relationship Management, Universitetsparken 1, 6000 Kolding, Denmark
Abstract: In this paper, we analyse how Danish and German banks consider the intellectual capital (IC) of small- and medium-sized enterprises (SMEs) in their creditworthiness assessment processes. We did case studies in 12 Danish and German banks and conducted interviews with bank advisors and analysts. The results show that banks consider IC factors in their creditworthiness assessments, whereas top management quality and relationships to customers are included in the banks' ratings, other IC factors are considered in the qualitative creditworthiness assessments. Otherwise, credit ratings of SMEs mainly focus on financial information. Our research is limited by the number of interviewed banks and the concentration on creditworthiness assessments of SMEs. The paper reveals weaknesses concerning the integration of IC factors in credit decision processes of banks. In addition, SMEs receive information about relevant IC factors when applying for a loan.
Keywords: banks; creditworthiness assessment; Denmark; Germany; intellectual capital; interviews; SMEs; rating.
International Journal of Learning and Intellectual Capital, 2017 Vol.14 No.3, pp.252 - 276
Received: 04 Mar 2016
Accepted: 10 Mar 2017
Published online: 17 Aug 2017 *