Title: Key issues of information systems management in Botswana

Authors: Klodwig Mgaya; Gangappa Kuruba; Venkata Syamala Jyothi Pallapolu

Addresses: Faculty of Business, University of Botswana, P/Bag 00701, Gaborone, Botswana ' Faculty of Business, University of Botswana, P/Bag 00701, Gaborone, Botswana ' Faculty of Business, University of Botswana, P/Bag 00701, Gaborone, Botswana

Abstract: Studies on key issues in information systems (IS) management aim at finding out critical IS issues that are of concern to IS executives and business leaders. The purpose of this paper was to investigate the key IS management issues in Botswana. A questionnaire was administered to collect data from information systems professionals working from the level of a programmer and above. A simple average was used to rank the key factors while factor analysis was carried out to determine the major groups of key issues in IS management. The results of simple average calculation showed that an information system security is the key management issue in Botswana. The results of factor analysis showed that the classification of key issues of IS management put forward by Niederman et al. (1991) has continued to change with new issues such as mobile applications and ecommerce showing up strongly and information systems security becoming a group in its own right. The findings continue to show that the key issues of IS management tend to differ across space and time. Culture and level of economic development are some of the factors which can make key issues differ from one country to another.

Keywords: key IS management issues; information systems security; mobile applications and ecommerce; Botswana.

DOI: 10.1504/IJISCM.2017.086237

International Journal of Information Systems and Change Management, 2017 Vol.9 No.1, pp.70 - 84

Received: 14 Oct 2016
Accepted: 24 Apr 2017
Published online: 03 Sep 2017 *

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