Title: Learning how to learn with knowledge building process through experiences in new employee training: a case study on learner-mentor interaction model

Authors: Koji Tanaka; Mitsuru Ikeda; Kazunori Mizushima; Kiyoshi Nakabayashi

Addresses: School of Knowledge Science, Japan Advanced Institute of Science and Technology, 1-1 Asahidai, Nomi, 923-1292 Ishikawa, Japan ' School of Knowledge Science, Japan Advanced Institute of Science and Technology, 1-1 Asahidai, Nomi, 923-1292 Ishikawa, Japan ' Hitachi, Ltd. 292 Yoshida-cho, Totsuka-ku, Yokohama, 244-0817 Kanagawa, Japan ' Faculty of Information and Computer Science, Chiba Institute of Technology, 2-17-1 Tsudanuma, Narashino, 275-0016 Chiba, Japan

Abstract: This study tackles the externalisation of a support method of learning how to learn from good practices. Additionally, we develop learning materials for sharing this support method. To establish a foothold in developing training materials, we look at human resource development initiatives at Hitachi, Ltd., and analyse a learning experience reported to have resulted in remarkable growth for a new employee, the method used by the mentor. Moreover, we externalise this method to share how the mentor supported the employee. The analysis results indicate that the employee was able to broaden his ability to learn, as his mentor provided support according to the knowledge building process. In this study, we discuss a model for learner-mentor interaction that follows the rotation of experiential learning on learning how to learn that was externalised in new employee training program and learning support methods.

Keywords: experiential learning; how to learn; new employee training; weekly reports; mentoring.

DOI: 10.1504/IJKWI.2017.086143

International Journal of Knowledge and Web Intelligence, 2017 Vol.6 No.1, pp.20 - 34

Available online: 16 Aug 2017

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