Title: Examining e-business impact on firm performance through website analysis

Authors: Angel L. Merono-Cerdan, Pedro Soto-Acosta

Addresses: Departamento de Organizacion de Empresas y Finanzas, Universidad de Murcia, Campus de Espinardo, 30.100 Murcia, Spain. ' Departamento de Organizacion de Empresas y Finanzas, Universidad de Murcia, Campus de Espinardo, 30.100 Murcia, Spain

Abstract: This paper develops a framework differentiating three dimensions in e-business: e-information, e-communication and e-workflow. The methodology employed (web content analysis on the company|s website) allows evaluation of these e-business dimensions. The main research objective is directed to an examination of the relationship between e-business and firm performance. Additionally, differences in the adoption of e-business according to business size are evaluated. To achieve these objectives, a sample comprising 288 firms from the Region of Murcia, Spain was employed. The results show a positive relationship between e-business and firm performance. In contrast, the results confirm that e-business is not related to business size.

Keywords: e-business; electronic business; websites; web content; technology adoption; firm performance; organisational performance; website analysis;business size; Spain; e-information; e-communication; e-workflow.

DOI: 10.1504/IJEB.2005.008537

International Journal of Electronic Business, 2005 Vol.3 No.6, pp.583 - 598

Published online: 28 Dec 2005 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article