Title: Managing for stakeholders: introducing stakeholder metrics-integrated model to lead project ethics and success

Authors: Mahmoud Rajablu; Shabnam Hamdi; Govindan Marthandan; Wan Fadzilah Wan Yusoff

Addresses: Canadian Business Success Centre (CBSC), 6021 Yonge Street, Suite 899, Toronto, Ontario, M2M 3W2, Canada ' Department of Professional Development and Continuing Education, Universiti Putra Malaysia (UPM), Serdang, Malaysia ' Graduate School of Management, Multimedia University (MMU), Cyberjaya, Malaysia ' Graduate School of Management, Multimedia University (MMU), Cyberjaya, Malaysia

Abstract: The purpose of this research paper is to offer a comprehensive stakeholder metrics-integrated management approach that enables greater ethics and success through facilitating managing for stakeholders in project environment. The paper employs stakeholder theory and investigates the role of the key stakeholder management concepts when metrics and tools are mediated. The mediation test is performed through structural equation modelling (SEM) techniques to produce research results. The research concludes that managing for stakeholders through effective stakeholder integration can add to projects success. On the practical side, the paper provides a tool that enables greater stakeholder satisfaction, ethics and success.

Keywords: stakeholder management; project management; metrics; tools; project success; project ethics; stakeholder theory; structural equation modelling; SEM; stakeholder integration.

DOI: 10.1504/IJPOM.2017.083124

International Journal of Project Organisation and Management, 2017 Vol.9 No.1, pp.31 - 56

Received: 08 Dec 2015
Accepted: 12 Jan 2016

Published online: 21 Mar 2017 *

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