Authors: Rashmi Malhotra; George Tsetsekos
Addresses: Decision and Systems Sciences Department, Saint Joseph's University, 5600 City Avenue, Philadelphia, PA 19131, USA ' Department of Finance, Drexel University, USA
Abstract: Loan officers use many business intelligence methods to screen consumer loan applications besides intuitive judgement and experience. They also use mathematical techniques such as credit-scoring models, traditional statistical models, and artificial intelligence methods such as expert systems, artificial neural systems, and fuzzy logic. This study illustrates the development of a decision support system using variable benchmark data envelopment analysis model to predicting bad loans. Further, the study also compares the performance of the DEA model with linear discriminant analysis model. The study illustrates the viability of the variable benchmark DEA model that outperforms the linear discriminant analysis model.
Keywords: benchmarking; data envelopment analysis; DEA; linear discriminant analysis; LDA: decision support systems; DSS; consumer loans; business intelligence; bad loans.
International Journal of Business Intelligence and Systems Engineering, 2016 Vol.1 No.1, pp.77 - 98
Received: 03 Jun 2015
Accepted: 02 Nov 2015
Published online: 16 Jan 2017 *