Title: Identify and prioritise the critical factors in implementing the reverse logistics practices: a case of Indian auto component manufacturer

Authors: Sunil Luthra; Sachin Kumar Mangla; Sanjay Kumar; Dixit Garg; Abid Haleem

Addresses: Department of Mechanical Engineering, Government Polytechnic, Jhajjar, 124103, India ' Department of Mechanical Engineering, Graphic Era University, Dehradun, India ' Department of Mechanical Engineering, International Institute of Technology and Management, Murthal, 13103, India ' Department of Mechanical Engineering, National Institute of Technology, Kurukshetra, 136119, India ' Department of Mechanical Engineering, Faculty of Engineering and Technology, Jamia Millia Islamia University, New Delhi, 110025, India

Abstract: In recent years, reverse logistics (RL) practices have been perceived a great recognition among researchers/practitioners. In this paper, we intend to identify and prioritise the critical factors (CFs) in implementing the RL practices, from the industrial viewpoint. There are 13 CFs crucial in accomplishing the RL practices were recognised on the basis of critical review of literature and experts opinion. These finalised 13 CFs were then analysed to determine their priority by means of analytical hierarchy process (AHP) technique. The AHP technique assists in determining the relative importance of the identified RL implementation critical factors. The findings of the work may help managers to address the related issues in RL implementation. Inputs needed to carry out this research work are taken from an Indian automotive components manufacturing company. The results of the study may help researchers/practitioners to prioritise their efforts to implement RL practices in effective manner. In the end, sensitivity analysis is carried out to examine the proposed RL implementation CFs stability.

Keywords: analytical hierarchy process; AHP; critical factors; reverse logistics; supply chain management; SCM; sensitivity analysis; case study; India; automotive components; component manufacturing; automobile industry.

DOI: 10.1504/IJBSR.2017.080834

International Journal of Business and Systems Research, 2017 Vol.11 No.1/2, pp.42 - 61

Received: 16 May 2015
Accepted: 20 Oct 2015

Published online: 09 Dec 2016 *

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