Authors: Sanjeev Kadam; Prabir Kumar Bandyopadhyay; Yogesh Patil
Addresses: YMT College of Management, University of Mumbai, Kharghar, Navi Mumbai – 410210, India ' Symbiosis Institute of Business Management, Symbiosis International University, Pune – 412115, India ' Symbiosis Centre for Research and Innovation, Symbiosis International University, Pune – 412115, India
Abstract: Railway transportation is considered to be the most preferable public transportation mode worldwide. Indian cities like Delhi Mumbai, Kolkata and Chennai do have either metro trains or suburban trains or combinations of both. The demand for suburban train services in Indian metro cities is continuously increasing. This paper is an attempt to conduct systemic mapping of the available literature with respect to interactions between passengers and railway transportation. This bibliometric analysis has extensively used repositories such as Scopus, Google Scholar, Researchgate, and tools like Gephi, Sciencescape, Table2Net and GPS Visualizer. The study revealed that maximum studies on passenger centric railway transportation have taken place in the recent years and collaboration among researchers is a common aspect. It was also observed that Chinese universities/institutions are leading in the research studies concerning passenger centric railway transportation. Keywords statistics indicates less attentiveness of researchers towards passenger comfort, satisfaction, movements and behaviour.
Keywords: bibliometric analysis; suburban trains; passenger centric railways; rail transport; public transport: India; rail passengers; passenger comfort; passenger satisfaction; passenger movements; passenger behaviour.
International Journal of Automation and Logistics, 2016 Vol.2 No.4, pp.349 - 368
Received: 01 Jun 2016
Accepted: 08 Jul 2016
Published online: 14 Nov 2016 *