Title: Measuring the differential effects of corporate social responsibility on compassion at workplace: social exchange theory

Authors: Deepak Subba; M.K. Rao

Addresses: Indian Institute of Technology (IIT), Roorkee 247667, India ' Indian Institute of Technology (IIT), Roorkee 247667, India

Abstract: Numerous studies have focused on the aggregate impact of corporate social responsibility (CSR) on employee behaviour. However, there are few studies which have investigated the differential effects of CSR components on employee behaviour. The objective of this study is to investigate the differential effects of CSR on compassion at the workplace based on social exchange mechanisms. The proposed model was tested on 478 employees who are working in the financial industry of the north-eastern states of India. The study revealed that CSR to social and non-social stakeholders, customers, government, and employees act as significant predictors of compassion in the workplace.

Keywords: workplace compassion; social exchange theory; corporate social responsibility; CSR; employee behaviour; India; financial services.

DOI: 10.1504/IJMCP.2016.078306

International Journal of Management Concepts and Philosophy, 2016 Vol.9 No.3, pp.171 - 184

Received: 04 Apr 2016
Accepted: 07 May 2016
Published online: 14 Aug 2016 *

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